Freight Forwarding Software

Orchestrate end-to-end freight automation on a single, networked freight forwarding platform. Streamline bookings, optimize container loads, and empower every stakeholder with real-time visibility and predictive insights.

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Built For Operational Excellence

Multi-modal, multi-leg execution

Execute freight operations seamlessly across any transportation mode - air, road, rail or ocean - with support for any number of legs including transshipments and intermodal handoffs.

Stay connected to global and local GPS-enabled carrier and transportation networks for worldwide execution and real-time ETAs

Auto-generate region-specific ASNs, BOLs, and packing lists ahead of movement

Get unified visibility across all legs and modes in one place

Track real-time ETAs and volume insights for seamless mode transitions

Resolve issues between legs with smart alerts and built-in exception handling

Value-Added Services Management

All value-added services, such as QA inspections, repacking, scan-and-pack, slip-sheeting, and fumigation, are orchestrated across suppliers, NVOCCs, co-loaders, QA teams, and in-house ops within a single platform. The system enforces your SOPs, captures digital proof of completion instantly—speeding up invoicing on service consumption and automating payment processing by respective parties—and records every transaction in the ledger, eliminating paper trails, phone calls, and manual handoffs.

Standardize pricing for value added services with rate cards

Track service execution with real-time notifications and automatically trigger the next action as soon as the prior one completes.

Auto-trigger multi-level escalations when delays persist.

Auto-invoice on service completion and shorten payment cycles.

Automate payment follow-ups with zero manual effort.

Digitized Shipment Documentation

Auto-generate, store, and share all key freight documents digitally—from container manifests to shipment instructions to master bills of lading, AWBs, ASNs, special billings, commercial invoices, packing lists, and customs forms— so paperwork never delays a shipment.

AI-powered search - locate files without ever memorizing PO, SO, or invoice numbers

Store all documents in a centralized, encrypted vault with role-based access

Digitally tie documents to containers for end-to-end traceability

Updates on documents sync instantly for every stakeholder, no multiple-version chaos

Add comments directly to shipment documents for real-time context and tight collaboration

Transmit documents electronically to your trading partners without any damage

Eliminate paper-based processes by digitizing document handling at zero additional cost.

Predictive AI Alerts

Forecast precise shipment ETAs across the supply chain network and predict disruptions like booking failures, supplier-side delays, consolidation gaps, and vessel schedule shifts early to keep shipment timelines intact.

Dynamic ETAs keep downstream legs on schedule with direct integration with carriers, ports, terminals and other live data

The system alerts the right stakeholders instantly when there is a disruption

Predicts airline disruptions in advance using real-time flight data from over 600 sources including weather feeds and related flight-station inputs.

Our proprietary RPA triangulates ocean carriers, NVOCCs, airlines and ports globally to provide up-to-the-minute visibility on your shipments

APIs available to directly ingest our alerts in your systems with proper security handshakes

All alerts and notifications are available through the mobile app

Visual Intelligence Dashboards

Threshold-based KPIs enable you to act on hundreds of in-time and at-risk events across your supply chain and stakeholder network.

Dashboards deliver pinpoint accuracy on consignments and the actions needed to keep activities and deliveries on schedule.

APIs are available to feed these insights into your proprietary systems, turning this into your single source of truth for performance analysis across ports, suppliers, and trade lanes with proper security handshakes

Each user sees a dashboard tailored to their scope of accountability—filtered by role, port, branch, and customer account—so the right people can act at the right time

Complex Invoicing Automation

WakaForward effortlessly manages complex freight forwarding invoicing through advanced automation and intelligent integrations. The invoice module supports both system-generated and manual invoices, with customizable rate cards tailored by suppliers, port pairs, and services. Integrated directly with accounting platforms, the system ensures seamless financial synchronization and accurate revenue recognition.

Automatically routes invoices based on Incoterm and service type.

Detailed, service-specific pricing and precise tax calculations.

Customizable SOPs per consignee with automated invoice triggers.

Time-based, event-driven, or volume-based automated invoicing.

Multi-level approvals for rigorous compliance and audit-readiness.

End-To-End Freight Accounting

Every financial transaction is tied directly to shipment activities, enabling accurate real-time cost analysis and streamlined accounting.

Auto-generate invoices the moment a job closes, with no manual re-entry or delays

Automate journal entries from chargeable events and shipment milestones

Smart reconciliations with live bank synchronization and AI-powered matching

Proactive payment follow-ups to reduce delays and improve Day Sales Out

Comprehensive compliance with GSTN (India), Jinren (China), and other region-specific, govt-approved tax systems

Real-time financial reports like P&L, trial balance, individual ledgers, and forex loss and gain, give you live insights across jobs, customers, and lanes

We relied on 7 disconnected systems. WakaForward replaced them all, streamlining our operations into a single, seamless freight forwarding platform. Within 48 hours, our team was fully onboarded, workflows optimized, and the mountain of paperwork disappeared.

Fardeen Malbarwala

Director

Mobile Superpowers

With the WakaTech mobile app, forwarders, consignees and suppliers can stay connected and in control, from anywhere.

True 360o supply chain visibility

Track POs, shipments, milestones, and carrier status even on the go

Get instant alerts on delays, exceptions, and document issues and take quick action

True 360o supply chain visibility

Access shipment documents like eDocs, AWBs, B/Ls, and commercial invoices anytime, anywhere

True 360o supply chain visibility

Approve or request shipment authorizations without logging into complex systems

True 360o supply chain visibility

Freight Forwarders

Designed with freight-world expertise. WakaForward is engineered to solve the most pressing frustrations of freight forwarders, capturing the nuances that only industry insiders understand.

Built for
Built by

Take your freight forward
with WakaTech.

True 360o supply chain visibility

Setup in minutes. No IT needed.

True 360o supply chain visibility

Effortless to use. Loved by logistics teams.

True 360o supply chain visibility

Industry-challenging pricing. Starts at $50/user.

Book a demo

Streamline workflows, automate logistics, and drive growth with our all-in-one platform.

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